{"id":1375,"date":"2021-10-27T19:00:54","date_gmt":"2021-10-27T19:00:54","guid":{"rendered":"https:\/\/iprc.com.pt\/?p=1375"},"modified":"2023-01-11T12:33:12","modified_gmt":"2023-01-11T12:33:12","slug":"2-lac-lider-no-atendimento-ao-cliente","status":"publish","type":"post","link":"https:\/\/iprc.com.pt\/en\/2021\/10\/27\/2-lac-lider-no-atendimento-ao-cliente\/","title":{"rendered":"2. LAC - Leader in Customer Service"},"content":{"rendered":"<p>PRAVE ORGANIZES A SET OF TRAININGS DIRECTED TO THE LOCAL COMMERCE<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>The second module will focus on LAC (Leader in Customer Service) and will take place on October 17 and November 2. The sessions will be conducted by two specialists from Energica, a certified training entity also responsible for awarding the Leader in Customer Service (LAC) seal.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2021\/10\/2.LAC_-1-1024x684.png\" alt=\"\" class=\"wp-image-1378\" srcset=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2021\/10\/2.LAC_-1-1024x684.png 1024w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2021\/10\/2.LAC_-1-300x201.png 300w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2021\/10\/2.LAC_-1-768x513.png 768w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2021\/10\/2.LAC_-1.png 1173w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The training program also includes modules on LAC (October 27 and November 2) and window dressing at the point of sale (November 10 and 17). Each training has a cost of 5 euros.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Registration can be made through the link:&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/forms.gle\/Yo8zACkkzPrXpfrE6?fbclid=IwAR2fCwKORe5c0XjDhzPnjyqIkA0VTGi4VzudHeLvVltRjGr7cGpnsxOl1sI\" target=\"_blank\">https:\/\/forms.gle\/Yo8zACkkzPrXpfrE6<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>PRAVE ORGANIZA CONJUNTO DE FORMA\u00c7\u00d5ES DIRECIONADAS PARA O COM\u00c9RCIO LOCAL O segundo m\u00f3dulo vai focar-se na LAC (L\u00edder no Atendimento ao Cliente) e vai realizar-se nos dias 17 de outubro e 02 de novembro. As sess\u00f5es v\u00e3o ser realizadas por duas especialistas da Energica, uma entidade formadora certificada tamb\u00e9m respons\u00e1vel pela atribui\u00e7\u00e3o do selo L\u00edder&hellip;<\/p>","protected":false},"author":6,"featured_media":1376,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[51,47,52,45,44],"_links":{"self":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/1375"}],"collection":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/comments?post=1375"}],"version-history":[{"count":0,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/1375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media\/1376"}],"wp:attachment":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media?parent=1375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/categories?post=1375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/tags?post=1375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}