{"id":2563,"date":"2023-05-31T08:37:17","date_gmt":"2023-05-31T08:37:17","guid":{"rendered":"https:\/\/iprc.com.pt\/?p=2563"},"modified":"2023-05-31T08:43:54","modified_gmt":"2023-05-31T08:43:54","slug":"arte-de-encantar-42a-edicao-em-aveiro","status":"publish","type":"post","link":"https:\/\/iprc.com.pt\/en\/2023\/05\/31\/arte-de-encantar-42a-edicao-em-aveiro\/","title":{"rendered":"Arte de Encantar &#8211; 42\u00aa Edi\u00e7\u00e3o em Aveiro"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2563\" class=\"elementor elementor-2563\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fff81f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fff81f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d5ea5f2\" data-id=\"d5ea5f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc18d5a elementor-widget elementor-widget-image\" data-id=\"fc18d5a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"724\" src=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-1024x724.jpg\" class=\"attachment-large size-large wp-image-2564\" alt=\"Arte de Encantar - 42\u00aa Edi\u00e7\u00e3o em Aveiro\" srcset=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-1024x724.jpg 1024w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-300x212.jpg 300w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-768x543.jpg 768w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-1536x1086.jpg 1536w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc-18x12.jpg 18w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/05\/arte-de-encantar-aveiro-junho-2023-website-iprc.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5c9c60 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5c9c60\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6428b52\" data-id=\"6428b52\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38d1aa6 elementor-widget elementor-widget-spacer\" data-id=\"38d1aa6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cfa4d3 elementor-widget elementor-widget-heading\" data-id=\"9cfa4d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Atendimento: A Arte de Encantar - 42\u00aa Edi\u00e7\u00e3o em Aveiro<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83213f5 elementor-widget elementor-widget-text-editor\" data-id=\"83213f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"text-align: center;\">14 de junho de 2023 | Hotel Meli\u00e1 Ria<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfeb9d7 elementor-widget elementor-widget-text-editor\" data-id=\"bfeb9d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><u>O IPRC-Instituto Portugu\u00eas de Rela\u00e7\u00f5es com o Cliente volta a realizar mais uma edi\u00e7\u00e3o da forma\u00e7\u00e3o gratuita <strong>\u201cAtendimento: a arte de encantar\u201d<\/strong> em Aveiro, no Hotel Melia Ria, no dia 14 de junho, a partir das 10:00h. <\/u><\/p><p>A Arte de Encantar, \u00e9 uma forma\u00e7\u00e3o que tem vindo a conquistar seguidores a cada ano que passa. Com 12 anos de caminho percorrido, \u00e9 j\u00e1 uma refer\u00eancia. Um dia intenso onde falamos de pessoas. Tendo como oradora, a respons\u00e1vel nacional pelo projeto <strong>LAC \u2013 L\u00edder no Atendimento ao Cliente<\/strong>, Judite Manso, podemos contar com uma sess\u00e3o focada, objetiva, muito pr\u00e1tica e com conte\u00fados realmente encantadores, como motiva\u00e7\u00e3o, empatia, atitude positiva, fases do atendimento, entre muitos outros.<\/p><p>Com 42 edi\u00e7\u00f5es realizadas e mais de 4200 participantes, este projeto tem vindo a demonstrar a import\u00e2ncia destes temas e a relev\u00e2ncia que o mercado lhe reconhece.<\/p><p>Uma excelente oportunidade para formar equipas no \u00e2mbito do relacionamento com o cliente, destina-se a todos os profissionais que t\u00eam clientes e tamb\u00e9m est\u00e1 aberta \u00e0 participa\u00e7\u00e3o do p\u00fablico em geral.<\/p><p>\u00a0<\/p><p>Participa!<\/p><p>\u00a0<\/p><p>Inscri\u00e7\u00f5es \ud83d\udc49 <a href=\"https:\/\/forms.gle\/ntJK2twfaoM35Gsm6\">https:\/\/forms.gle\/ntJK2twfaoM35Gsm6<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Atendimento: A Arte de Encantar &#8211; 42\u00aa Edi\u00e7\u00e3o em Aveiro 14 de junho de 2023 | Hotel Meli\u00e1 Ria O IPRC-Instituto Portugu\u00eas de Rela\u00e7\u00f5es com o Cliente volta a realizar mais uma edi\u00e7\u00e3o da forma\u00e7\u00e3o gratuita \u201cAtendimento: a arte de encantar\u201d em Aveiro, no Hotel Melia Ria, no dia 14 de junho, a partir das&hellip;<\/p>","protected":false},"author":3,"featured_media":2564,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/2563"}],"collection":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/comments?post=2563"}],"version-history":[{"count":0,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/2563\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media\/2564"}],"wp:attachment":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media?parent=2563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/categories?post=2563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/tags?post=2563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}