{"id":2650,"date":"2023-10-19T10:45:09","date_gmt":"2023-10-19T10:45:09","guid":{"rendered":"https:\/\/iprc.com.pt\/?p=2650"},"modified":"2023-10-19T10:52:32","modified_gmt":"2023-10-19T10:52:32","slug":"arte-de-encantar-43a-edicao-em-coimbra","status":"publish","type":"post","link":"https:\/\/iprc.com.pt\/en\/2023\/10\/19\/arte-de-encantar-43a-edicao-em-coimbra\/","title":{"rendered":"Arte de Encantar &#8211; 43\u00aa edi\u00e7\u00e3o em Coimbra"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2650\" class=\"elementor elementor-2650\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0efc9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a0efc9e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24c304e\" data-id=\"24c304e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6e8cc0 elementor-widget elementor-widget-image\" data-id=\"c6e8cc0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-1024x501.png\" class=\"attachment-large size-large wp-image-2626\" alt=\"Arte de Encantar em Outubro na Quinta das L\u00e1grimas em Coimbra\" srcset=\"https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-1024x501.png 1024w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-300x147.png 300w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-768x376.png 768w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-1536x752.png 1536w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente-18x9.png 18w, https:\/\/iprc.com.pt\/wp-content\/uploads\/2023\/10\/hotel-quinta-das-lagrimas-arte-de-encantar-outubro-2023-lac-lider-no-atendimento-ao-cliente.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c52ce22 elementor-widget elementor-widget-heading\" data-id=\"c52ce22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Atendimento: A Arte de Encantar - 43\u00aa edi\u00e7\u00e3o em Coimbra<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d7db9 elementor-widget elementor-widget-heading\" data-id=\"c5d7db9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">25 de outubro no Hotel Quinta das L\u00e1grimas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54fd263 elementor-widget elementor-widget-text-editor\" data-id=\"54fd263\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>The <strong>IPRC \u2013 Instituto Portugu\u00eas das Rela\u00e7\u00f5es com o Cliente<\/strong> juntamente com a <strong>Energica \u2013 Academia de Forma\u00e7\u00e3o e Consultoria<\/strong>, promovem mais uma edi\u00e7\u00e3o de forma\u00e7\u00e3o que percorre o pa\u00eds desde 2011.<\/p><p>A Arte de Encantar \u00e9 uma forma\u00e7\u00e3o que re\u00fane tem\u00e1ticas como a motiva\u00e7\u00e3o, a empatia, atitude positiva, fases do atendimento entre outras e tem vindo a conquistar seguidores a cada edi\u00e7\u00e3o, sendo uma refer\u00eancia no mundo empresarial.<\/p><p>Com 42 edi\u00e7\u00f5es realizadas e mais de 4400 formandos, este projeto tem vindo a demonstrar a import\u00e2ncia destes temas e a relev\u00e2ncia que o mercado lhe reconhece. Tendo como oradora, a respons\u00e1vel nacional pelo projeto<strong> LAC \u2013 L\u00edder no Atendimento ao Cliente<\/strong>, Dr\u00aa Judite Manso, pudemos contar com uma sess\u00e3o focada, objetiva, e com conte\u00fado realmente encantador.<\/p><p>An excellent opportunity to train teams in the field of customer relations, it is aimed at all professionals in the commerce, products and\/or services sector, professionals and future professionals, and is open to the general public.<\/p><p>A Arte de Encantar realiza a sua 43\u00aa edi\u00e7\u00e3o, no pr\u00f3ximo dia <strong>25 de outubro<\/strong>, em <strong>Coimbra<\/strong>, no <strong>Hotel Quinta das L\u00e1grimas<\/strong> em parceria com esta entidade.<\/p><p><strong>&#8220;N\u00e3o basta apenas atender \u00e0s expectativas do cliente, \u00e9 preciso super\u00e1-las.&#8221;<\/strong><\/p><p>Jeff Bezos<\/p><p>\u00a0<\/p><p>Inscri\u00e7\u00f5es \ud83d\udc49 <a href=\"https:\/\/bit.ly\/artedeencantarcoimbra\">https:\/\/bit.ly\/artedeencantarcoimbra\u00a0<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Atendimento: A Arte de Encantar &#8211; 43\u00aa edi\u00e7\u00e3o em Coimbra 25 de outubro no Hotel Quinta das L\u00e1grimas O IPRC \u2013 Instituto Portugu\u00eas das Rela\u00e7\u00f5es com o Cliente juntamente com a Energica \u2013 Academia de Forma\u00e7\u00e3o e Consultoria, promovem mais uma edi\u00e7\u00e3o de forma\u00e7\u00e3o que percorre o pa\u00eds desde 2011. A Arte de Encantar \u00e9&hellip;<\/p>","protected":false},"author":3,"featured_media":2626,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,33],"tags":[51,52,44,56],"_links":{"self":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/2650"}],"collection":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/comments?post=2650"}],"version-history":[{"count":0,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/posts\/2650\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media\/2626"}],"wp:attachment":[{"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/media?parent=2650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/categories?post=2650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iprc.com.pt\/en\/wp-json\/wp\/v2\/tags?post=2650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}